Terms of service

Terms of Service — LUVANO

Welcome to LUVANO. By accessing our website or purchasing from our store, you agree to the following terms and conditions.

1. General Conditions

LUVANO operates an online fashion store. We reserve the right to update our product offerings, prices, and website content as necessary.

2. Products and Availability

We aim to display accurate product descriptions, images, sizes, and prices. Product availability may change without prior notice.

3. Pricing and Payments

Product prices are displayed in Pakistani Rupees (PKR), unless otherwise indicated. Shipping charges are calculated at checkout.

Customers must provide accurate billing and delivery information when placing orders.

4. Orders

Orders are subject to product availability and successful order processing. We may contact customers to clarify incomplete or incorrect order details.

5. Shipping and Delivery

Our estimated delivery timeframe is 3–7 business days. Delivery times may vary due to courier operations, location, or circumstances beyond our control.

6. Returns and Refunds

Customers must report damaged or incorrect products within 7 days of receiving their order.

Returns and refunds are available only for damaged or incorrect items, subject to review under our Return & Refund Policy.

7. Website Content

LUVANO website content, including original branding, text, and images, may not be reproduced without permission except where permitted by law.

8. Limitation of Liability

To the extent permitted by applicable law, LUVANO is not responsible for losses arising from circumstances outside our reasonable control. Nothing in these terms limits rights or remedies that cannot legally be excluded.